Cable TV

The Greater West Bloomfield Cable Commissions Commission serves residents of Keego Harbor, Orchard Lake, Sylvan Lake, or West Bloomfield with over 100 live meetings. In addition, they advocate on behalf of subscribers with concerns or questions regarding their cable service, and ensure that operators (AT&T and Comcast) are complying with federal law, FCC rules, and Michigan Public Act 480.

4510 Walnut Lake Road
West Bloomfield MI 48323

Phone: 248.682.6532
Fax: 248.682.3788

Email:  commission@gwbcable.org
Website: http://gwbcable.org/ 
Monthly Newsletter

Civic Center TV is a service of the Cable Commission, providing live and on-demand meeting coverage and community programming and information on Comcast (channel 15), AT&T (channel 99), and on the internet. Go to civiccentertv.com for more information.

AT&T U-verse subscribers

• 800.288.2020
• att.com/u-verse

CUSTOMER SERVICE TIPS (From the Greater West Bloomfield Cable Communications Commission)

Have a successful customer service experience with Comcast or AT&T!!

1) Call customer service (Comcast 888.266.2278) (AT&T 800.288.2020)

• Listen closely to the series of options and select the one that matches your inquiry.

• Press “0” at any time to reach a customer service representative.

2) Document all conversations, including the name of the customer service representative handling your call, the date, the time, and the outcome.

3) Do not let problems linger.  Ask your provider to solve your problem quickly.

4) Still having problems contact one of our local representatives by clicking here.

You can view the Civic Center Cable guide at Guide. Cable is through Comcast & AT&T. Residents can watch programs at CivicCenterTV Signup for Comcast at 888-266-2278 (888-Comcast).

Comcast has collaborated with ConnectHome to provide internet service assistance with low income and students at a reduced price.  Internet Essentials includes high-speed Internet service with download speeds up to 10 Mbps, a free Wi-Fi router, access to free digital literacy training, and the option to purchase a computer for less than $150.   To apply, visit www.InternetEssentials.com or call 1-855-847-3356.

AT&T U-verse TV services are available in some, but not all areas of Sylvan Lake. Check availability at availability. If you have questions about AT&T U-verse TV, Internet and voice services, you can check the availability of those services at your home by: 1. Calling AT&T at 800-288-2020, or, 2. Going to the AT&T website (www.attinternetservice.com) and clicking on the "Advanced TV" link, entering their zip code or home phone number if an AT&T customer, then clicking on the "Can I get AT&T Uverse?" link. By entering your home phone or address, you can determine if the service is available at your home. If not yet available, you can click on the "Notify Me" link to be placed on a list of interested customers. Once the service is available, AT&T will contact you to follow up on that interest